Privacy Policy

Effective Date: 1st January 2025

At Be Me Salon & Nail Academy, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal data when you visit our website www.bemenailacademy.com and interact with our services.

This policy applies to individuals located in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Site.

We may collect and process the following data about you:

• Personal Identifiable Information (PII): When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
• Usage Data: We collect information about how you use our Site, such as your IP address, browser type, device information, pages viewed, and how long you spend on the Site. This helps us improve the user experience.
• Cookies and Tracking Technologies: We use cookies to collect information about your browsing activities. Cookies are small text files placed on your device to help us provide a more personalised experience. You can manage cookie preferences via your browser settings.

Under the UK GDPR, we process your personal data based on the following legal grounds:

• Performance of a Contract: We process personal data to fulfil contracts with you (e.g., processing orders, providing customer service).
• Consent: For specific activities, such as receiving marketing communications or agreeing to the use of cookies, we rely on your consent. You can withdraw your consent at any time.
• Legitimate Interests: We may process your data based on legitimate interests, such as improving our services and ensuring the security of our website.
• Legal Obligation: In some cases, we may process your data to comply with legal obligations, such as tax reporting or responding to lawful requests.

We use your personal data for the following purposes:

• To Process Orders: To fulfill orders, process payments, and handle returns and exchanges.
• To Communicate with You: To provide customer support, send order updates, or respond to your enquiries.
• To Improve Our Services: To analyse website usage and improve the functionality and performance of our Site.
• Marketing and Promotions: To send you marketing communications (if you’ve opted in). This could include promotional emails, newsletters, and exclusive offers.
• Legal and Compliance: To meet our legal obligations, such as fraud prevention, compliance with tax laws, and responding to requests from authorities.

We do not sell or rent your personal data to third parties. However, we may share your personal data with trusted third parties to help us deliver services, including:

• Payment Processors: To handle transactions securely (e.g., credit card processors).
• Delivery Services: To fulfill and deliver orders.
• Marketing and Advertising Partners: For targeted advertising and promotional campaigns.
• Analytics Providers: To help us understand user behaviour and improve the functionality of our Site.
• Legal Authorities: If required, we may disclose your personal data to comply with legal requirements, such as responding to a court order or protecting against fraud.

All third parties with whom we share your data are required to protect your personal data in line with our privacy practices and applicable law.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain data for a longer period to comply with legal obligations, resolve disputes, or enforce our agreements.

For example, we may retain order history for tax reporting purposes, even if you close your account.

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain conditions.
• Right to Restrict Processing: You can ask us to restrict processing of your data in specific circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: Where we rely on your consent to process data, you can withdraw it at any time.

To exercise any of these rights, please contact us at julie@bemenailacademy.com

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small files placed on your device to remember your preferences and analyse website traffic. You can choose to accept or decline cookies by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of the Site.

We may transfer your personal data outside of the United Kingdom to third-party service providers that are located in other countries. In such cases, we ensure that your data is protected by appropriate safeguards, such as Standard Contractual Clauses or Privacy Shield certifications.

We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmitting data over the internet or storing data is completely secure, and we cannot guarantee its absolute security.

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from anyone under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated policy will take effect from the date of publication.

If you have any questions about this Privacy Policy or would like to exercise your rights in relation to your personal data, please contact us:

Be Me Salon & Nail Academy
Email: julie@bemenailacademy.com
Phone: 07595848003
Address: